Help

Use the link in your confirmation email — no account or login needed.

Open your booking link. Before a pro is picked you can change anything; after that, you can cancel free until 12 hours before the start.

A hold on your card, released after the job. It goes to your pro only if they show up and you weren’t there within 10 minutes of your time, or you cancel less than 12 hours before the start.

Directly, after the job — each pro lists what they accept (cash, card, Venmo and so on) on their details page.

Open your booking link and tap “Something wrong? Report an issue”. For damage, add photos and send it within 14 days.

Your pro can see your masked phone number 24 hours before the start and usually calls or texts before they come.